The blog entry expresses that the organization has understood the confusion that their users were having regarding the update and has also tried to understand the problem as a whole by investing virtual energy with users from different corners of the world. It has been discovered that the users were worried that WhatsApp would tune in or read individuals’ private discussions, and offer private information with Facebook. Nonetheless, that is not what WhatsApp will do and it has imparted this better with Status refreshes that can be seen by all users. It additionally anticipates including more data inside WhatsApp that individuals can access whenever needed.
The organization additionally explained how chats with businesses on WhatsApp work, and how it brings in the cash. Essentially, WhatsApp will charge the business an expense to give client support on the application. Some of these businesses would likewise incorporate the Facebook network to manage target customers across the two applications. The entire data is given straightforwardly on WhatsApp allowing users to decide whether they want to chat with a business or not.